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How megasloti Handles Your Personal Data

This privacy policy explains exactly what data we collect when you open an account, deposit via DANA, OVO or GoPay, and use our lobby — and how we keep that data secure.

Account data protectedWallet info handled securelyDANA, OVO, GoPay transaction dataYour rights, clearly statedContact us to update or remove data
megasloti How megasloti Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of the data we hold, ask us to correct something, or raise a concern about how your information is handled, our support team is here to help. Use any of the channels below and mention your registered account email so we can locate your record quickly. For wallet-related data queries involving DANA, OVO or GoPay, include the transaction reference from your e-wallet app to speed up the process.

Team online

Live Chat

Open the chat window from any page in your account dashboard. Describe your data request and our team will respond directly in the same thread.

Email Support

Send your privacy request to our support email address listed in the account help section. Include your registered email and the nature of your data query.

Account Help Centre

The Help Centre inside your account has a dedicated privacy request form. Fill in your details and select the data subject request category to get routed correctly.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We apply technical and organisational measures to protect your account data from unauthorised access. This covers everything from how your password is stored to how wallet transaction data from DANA, OVO and GoPay is handled after a deposit clears. Players in Makassar and across Indonesia can expect the same data handling standards regardless of which supported payment method they use.

Account Security

Passwords are stored using one-way hashing. Login sessions use OTP verification for new devices, so an unrecognised login attempt triggers a code to your registered number before access is granted.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit. You can adjust cookie preferences through your browser settings at any time.

Data Retention

Account and transaction records are kept for the period required by applicable regulations where our services are permitted under local law. After that period, data is deleted or anonymised.

Your Rights

You may request access to your data, ask for corrections, or request deletion of certain records. Submit these requests through live chat or the account Help Centre form and we will respond within the timeframe required by applicable rules.

Common Questions About Our Privacy Policy

These are the questions we receive most often about how megasloti handles personal data. If your question is not covered here, reach out via live chat with your account email ready.

We collect your name, email, date of birth and contact number at registration. After that, we collect device session data and transaction references from DANA, OVO or GoPay when you deposit or withdraw.

We share transaction references with the relevant payment processor only to complete your deposit or withdrawal. We do not sell wallet data or pass it to unrelated third parties under any circumstances.

Submit a data access request through live chat or the Help Centre form inside your account. Include your registered email. We will confirm receipt and respond within the applicable regulatory timeframe.

Yes. You can request deletion of your account data through our support channels. Some records may need to be retained for the period required by law before full deletion can be completed.

New device logins trigger an OTP sent to your registered number. Passwords are stored using one-way hashing and are never visible to support staff in plaintext.

We use session cookies for login continuity and analytics cookies to understand page usage. You can manage or disable cookies through your browser settings; this may affect how some account features work.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.